Japan Technology

Kaspersky users of antivirus software report that their software has been replaced with UltraAV without their consent – GIGAZINE



Many people have complained that the products of the Russian-based security company Kaspersky have been switched to “UltraAV” by the American cybersecurity company Pango Group. The background to this is the US government’s ban on Kaspersky.

Some Kaspersky customers receive surprise forced-update to new antivirus software | TechCrunch
https://techcrunch.com/2024/09/23/some-kaspersky-customers-receive-surprise-forced-update-to-new-antivirus-software/

Kaspersky deletes itself, installs UltraAV antivirus without warning
https://www.bleepingcomputer.com/news/security/kaspersky-deletes-itself-installs-ultraav-antivirus-without-warning/

On June 20, 2024, Kaspersky was banned from selling and providing its products in the United States due to concerns about its ties to the Russian government.ProhibitedAs a result, Kaspersky’s American subsidiary, Kaspersky Lab, Inc., was prohibited from providing products to the U.S. market, and was unable to continue operating its services or providing updates after September 30 of that year.

Kaspersky has closed its US branch and fired employeesDismissalHowever, the problem of what to do with the approximately 1 million American users of the product remained. That’s when security company Pango Group stepped up and proposed to take over all of Kaspersky’s customers and migrate them to Pango Group’s “UltraAV.”

This proposal was agreed upon and Kaspersky users were migrated to UltraAV. Pango GroupWebsite“Kaspersky users will be able to access UltraAV with their existing subscriptions by mid-September. No action is required to make the transition,” the company said in a statement, adding that it notified all Kaspersky users of the transition to UltraAV in early September.

Pango Group rescues about 1 million Kaspersky users after sales were suspended in the US – GIGAZINE


However, some users, unaware of the notification, began reporting that their security software had been replaced without their consent. Some users expressed concern, saying, “I was scared, thinking that a virus had somehow infiltrated my system. I had no idea about the replacement.”voice“I was confused by the difference in behavior, such as ‘An action that Kaspersky did not consider a threat is considered a threat by UltraAV.'”voiceHow to uninstall UltraAVWe spoke.


Although users had been notified, the fact that their security software had been replaced without their permission was described as “an example of a huge risk,” according to a former senior US government cybersecurity official. Avi Fleischer, a former Kaspersky reseller, said, “Users should have been given the choice to accept UltraAV or not.”

An individual claiming to be a Kaspersky employee hasOfficial ForumAccording to the company, the transition was made “to make it as seamless as possible” so that users would not feel any gaps.

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